TELL ME MORE.

1. Create an account.  Place your order for delivery on a date  that is available to your postal code on the calendar at check out.
Orders must be a minimum of $115.00
Delivery fee is calculated at checkout

2. Email will arrive confirming your order with an order number.  Press view your order to see all the details. 

3.  Deliveries arrive between 10:30 am-6:00. A more precise time window will be provided via mobile text on the day of your delivery.  
 If this is a gift, please be sure to provide this number so recipients can plan accordingly.

Once the gift is delivered the sender will receive an email confirmation.

How does the delivery arrive?

All prepared meal deliveries arrive in an insulated, Todaysmenu silver thermal reusable  bag or cooler. Please answer the door or let the driver know you are home with a friendly wave and the driver will remove your food and place it at the door /porch.  Put your meals directly into the freezer.

If you are not home, your delivery will be left at your front door or concierge.  If you have a specific place (side door or on the bench) let us know in the notes section at check out. Deliveries in hot weather can be left for 1-2 hours max unattended.  You are welcome to leave out a cooler if you prefer - just let us know and the driver will place within.

We are not responsible for stolen or damaged product when left unattended.  Leave the silver delivery bag out for the driver on your next delivery. 
We are doing our best to re-use where we can and reduce landfill. 

How does gift delivery work?

We love arranging the gift of prepared meals . This is a big part of our service and we do it very well.   At checkout simply input the recipient shipping information that must include a contact mobile number.
Please note many condos will not allow for food to be left unattended at reception and our driver is required to contact the gift recipient.

*We understand how fun a surprise delivery is, but we do not want to leave the gift unattended in case they are not home or busy inside. We will give them a call or text to let them know the gift is at the door*

Where do we deliver?

 Fees calculated at check out

*Redelivery Fee*

Redelivery fees will apply if the wrong address has been supplied. 
Triple check for a condo delivery that you have included either a  buzz code & mobile phone number and correct name on building entry dialer.

Did you know that many buildings in the city of Toronto will not allow a food delivery to be left unattended or left with the concierge? If we cannot reach you or the gift recipient, we cannot leave the food.  

If you do not have one already, create an account for fast shopping and easy access to your order history.

Now the shopping begins.

1. Shop meals for 2, 4 , gift bundles or by specific need (gluten free, dairy free, vegetarian etc.)

2. Next you will select the best date for your  home delivery 

3. Email confirmation will be sent confirming your order and the details for your delivery.

Deliveries comes in a reusable thermal bag.  You are responsible to leave this out on your next delivery if you are not home to accept the meals.  The delivery tab has further detail.  If this is a gift, please no worries.  Our gift to you if the recipient is not home 

All meals arrive frozen and sealed in either special aluminum oven/microwave trays or BPA free plastic.  Designed to be easily stored & stacked in the freezer.
All labels include complete ingredient list and reheating/cooking instructions.
All packaging is recyclable.  

Enjoy stress free delicious dining with no prep or clean up required!  Our promise that taste, appearance and quality have not been compromised for convenience.

Best in class prepared meals - ENJOY! 

The perfect present during life’s ups and downs – like moving houses, a new baby, birthdays, dealing with illness... or just a gift for someone special who would appreciate a good meal and a break from the kitchen.
Valid for online orders at Todaysmenu

Themes include New Baby, Birthday, Get Well Soon, Thinking of You, and Generic Place Setting

A. Gift cards are delivered by email immediately if you select todays date

B. Gift cards are delivered by email on a future date on the calendar.  Please note that the time of the gift card delivery will be the same time the gift card is purchased. For instance, if you purchase at 2pm, the e-gift card will be scheduled for your future date at 2pm. 

C. Gift cards can be added to your cart and printed from your own computer.
please note that only the plate image is available for printing.
If you prefer, you can also email yourself the gift card and all the illustrations are available for selection.

All Todaysmenu, eGift Cards should be treated like cash: they cannot be replaced if lost, stolen, altered or destroyed. Todaysmenu Gift Cards, eGift Cards have no expiration date and cannot be redeemed or exchanged for cash. No fees will be charged against the unused balance of the gift cards. 

BUY A GIFT CARD

FAQ

Best in class prepared meals - ENJOY!

How long have you been in business?
Since 2002. That is rather remarkable! Our high quality food and service is what makes us stand out from other prepared food delivery services.   

Is your kitchen inspected?
Yes, we are inspected by the Toronto Public Health Department.

Where do you cook & package the meals?
We prepare, cook and package all meals at our commercial kitchen facility in Toronto.

Are all the meals frozen?  
YES! Isn't that clever. Made fresh daily and flash frozen.  All are vacuumed sealed - most are flat for efficient spacing in your freezer and others in special gauge aluminum trays.

How long does it take to cook a meal if everything is frozen?
This is the best part - fast! Most prepared meals are thawed in less than 20 minutes and re-heated in 10.
Some do require a longer cook time which is indicated on the label.

How do I cook or re-heat the meals?
This is the easy part. Detailed instructions are included for each item. Simply thaw and reheat. Options for conventional stovetop, oven, bbq and microwave where applicable.  Cook times may vary depending on your kitchen appliances.

 Can I use a microwave?
Yes, there are several meals that can be microwaved.  The aluminum food trays are microwave safe.  Look for this symbol!  Here is a link for easy shopping

What kind of packaging do you use?
The vacuum sealed bags are BPA free. The aluminum food trays are recyclable  and both oven and microwave friendly. Made from a light-gauge aluminum, they are ideal for protecting food from light, oxygen, moisture and contamination. The delivery bag is a thermal bag intended to be recycled by customers after each use with our expressed mission be waste free and continue to love the planet!

What are the options for ordering?
Toronto GTA delivery

Where is your delivery area?
We offer delivery in the Toronto GTA - for details link here to the delivery section

Do I need to be home to accept  the delivery? 

No!  All deliveries arrive in our special thermal reusable bag or cooler.  If you are home, please answer the door or give our driver a friendly wave and your food parcel will be removed from our special container and placed at your door.  If you are not home, it will be left safely at your door.  The bags are reusable. Leave the bag out for the driver on your next delivery.  You are also welcome to drop them back off @ 852 Millwood Road.  

If you live in a building be sure to include the buzz code and building instructions for delivery.  If this is a gift the phone number of the recipient is required.

Can I send your delicious food as a gift?
Yes of course. This is a big part of our service. Who does not love getting gourmet meals delivered to their door?  At checkout simply input the recipient shipping information, delivery date and personal note in the comments box. Or contact us directly @ 416-698-8667 / info@todaysmenu.ca and work with our customer service team to customize a package that best suits your needs.  

I want this to be a surprise - do I still need to include their phone number?
Yes!  With food delivery it is always best to let someone know a gift of food is coming.  Our drivers also might run into an issue and need to reach the recipient.  We really do need their numbers and promise to not spoil the surprise.

Is the kitchen nut free?
Although we do not have a certified nut-free kitchen, our products do not contain any nuts; and are not made in the presence of any nuts. However, we cannot guarantee inadvertent cross contamination. 

Methods of Payment - 
All major credit cards and gift cards
Note - Method of payment cannot be modified once the order has been placed and confirmed.  

The order I received does not match my order order confirmation.
Please review your order when it arrives and contact our customer service team within 12 hours @info@todaysmenu.ca

Product returns will not be accepted at this time due to health and safety concerns. Product quality or freshness concerns must be raised within 24 hours of receipt and will be refunded to the original method of payment or an account credit. Replacement items are subject to applicable shopping or delivery charges. Refunds may take up to 7 days to be processes by your bank and credited back to your account/card. 

We will make product substitutions should it be required and use best judgement.

How do I cancel a confirmed order?
https://todaysmenu.ca/policies/refund-policy

How do I add items to  a confirmed order?
We love that you want to add more items, but it is easier to place another order than adding to the existing one.  

We would be pleased to provide more detail, feel free to contact us at info@todaysmenu.ca 

Best in class prepared meals - ENJOY!