TELL ME MORE.

1. Create an account and place your order for delivery on a date of your choosing that is available to your postal code on the calendar at check out.

2. Email confirmation will arrive in your inbox confirming your order with an order number.  Press view your order to see all the details. 

3.  Deliveries arrive between 10- 6pm on the day selected.  A two hour window will be provided via text on the day of your delivery.  Be sure to include your mobile number for yourself or gift recipient.  A notification will be sent once the delivery is complete.

Use the postal code checker on the main page to see if we deliver to you.

How does the delivery arrive?

All prepared meal deliveries arrive in an insulated, Todaysmenu silver thermal bag or  cooler. Please answer the door or let the driver know you are home with a friendly wave and the driver will remove your food and place it at the door /porch.  Put your meals directly into the freezer.

If you are not home, your delivery will be left at your front door or concierge.  If you have a specific place (side door or on the bench) let us know in the notes section at check out. Deliveries in hot weather can be left for 2-3 hours max unattended.

We are not responsible for stolen or damaged product when left unattended.  Leave the silver delivery bag out for the driver on your next delivery. 
We are doing our best to re-use where we can and reduce landfill. 

How does gift delivery work?

We love arranging the gift of prepared meals . This is a big part of our service and we do it very well.   At checkout simply input the recipient shipping information that must include a contact mobile number.
Please note many condos will not allow for food to be left unattended at reception and our driver is required to contact the gift recipient.

*We understand how fun a surprise delivery is, but we do not want to leave the gift unattended in case they are not home or busy inside. We will give them a call or text to let them know the gift is at the door*

Where do we deliver?

Food cart must be $100.00 plus or your order will default to a store pick up.  

DELIVERY FEES to all M and select  L postal codes calculated at check out
M postal codes $13.95 - $14.95
L postal codes  range $17.95 - $28.95

*Redelivery Fee*

Redelivery fees will apply if the wrong address has been supplied. 
Additionally, the order may spoil if the order cannot be delivered.  Please double check when sending a gift.
Triple check for a condo delivery that you have included the buzz code & phone number.
Did you know that many buildings in the city of Toronto will not allow a food delivery to be left unattended or left with the concierge? If we cannot reach you, we cannot leave the food.  

 

 

 

TELL ME MORE.

Create an online account and select store pick up at checkout.

All confirmed orders receive an email confirmation with the day you selected.   Leave the rest to us - our team will shop & pack up your gourmet healthy prepared meals and have it ready for your arrival.

This timesaving service enables customers to order products online and pick them up in a safe, contactless way.   You might want to bring along a cooler bag or cooler if you have a long distance to travel. 

The best part about selecting  pick up is the easy parking along Millwood Road and the side streets surrounding the shop.  Easy peasy.
If you are unable to make your pick up day, give us a call or email to let us know when you will be coming along.  
*hours may vary, please double check if you have missed your pick up date

 

Every now and again, we take a small break for a recharge. 
Monday August 1

Thank you!  

 

FAQ

How long have you been in business?
Since 2002. That is rather remarkable! Our high quality food and service is what makes us stand out from other prepared food delivery services.   

Is your kitchen inspected?
Yes, we are inspected by the Toronto Public Health Department.

Where do you cook & package the meals?
We prepare, cook and package all meals at our commercial kitchen facility in Toronto.

Are all the meals frozen?  
YES! Isn't that clever. Made fresh daily and flash frozen.  All are vacuumed sealed - most are flat for efficient spacing in your freezer and others in special gauge aluminum trays.

How long does it take to cook a meal if everything is frozen?
This is the best part - fast! Most prepared meals are thawed in less than 20 minutes and re-heated in 10.
Some do require a longer cook time which is indicated on the label.

How do I cook or re-heat the meals?
This is the easy part. Detailed instructions are included for each item. Simply thaw and reheat. Options for conventional stovetop, oven, bbq and microwave where applicable.  Cook times may vary depending on your kitchen appliances.

 Can I use a microwave?
Yes, there are several meals that can be microwaved.  The aluminum food trays are microwave safe.  Look for this symbol!  Here is a link for easy shopping

What kind of packaging do you use?
The vacuum sealed bags are BPA free. The aluminum food trays are recyclable  and both oven and microwave friendly. Made from a light-gauge aluminum, they are ideal for protecting food from light, oxygen, moisture and contamination. The delivery bag is a thermal bag intended to be recycled by customers after each use with our expressed mission be waste free and continue to love the planet!

 

What are the options for ordering?
All orders are placed online with the option for Toronto GTA delivery or pick up at 852 Millwood Road in Leaside.

Where is your delivery area?
We offer delivery in the Toronto GTA - for details link here to the delivery section

How does curbside pick up work?
Place your order online and select the pick up date at checkout.
Link here for details

Do you offer in store shopping?
Our service is a pick up or delivery based service. No in store shopping and while you are asking - no pick up at the kitchen location either. Sorry! 
Let us do the cooking and shopping for you.  Just pull up and your order will be ready at your arrival.

 
Do I need to be home to accept  the delivery? 
No!  All deliveries arrive in our special thermal reusable bag or cooler.  If you are home, please answer the door or give our driver a friendly wave and your food parcel will be removed from our special container and placed at your door.  If you are not home, it will be left safely at your door.  The bags are reusable. Leave the bag out for the driver on your next delivery.  You are also welcome to drop them back off @ 852 Millwood Road.  

If you live in a building be sure to include the buzz code and building instructions for delivery.  If this is a gift the phone number of the recipient is required.

Can I send your delicious food as a gift?
Yes of course. This is a big part of our service. Who does not love getting gourmet meals delivered to their door?  At checkout simply input the recipient shipping information, delivery date and personal note in the comments box. Or contact us directly @ 416-698-8667 / info@todaysmenu.ca and work with our customer service team to customize a package that best suits your needs.  

I want this to be a surprise - do I still need to include their phone number?
Yes!  With food delivery it is always best to let someone know a gift of food is coming.  Our drivers also might run into an issue and need to reach the recipient.  We really do need their numbers and promise to not spoil the surprise.

Is the kitchen nut free?
Although we do not have a certified nut-free kitchen, our products do not contain any nuts; and are not made in the presence of any nuts. However, we cannot guarantee inadvertent cross contamination. 

Methods of Payment - 
All major credit cards and gift cards
Note - Method of payment cannot be modified once the order has been placed and confirmed.  

The order I received does not match my order order confirmation.
Please review your order when it arrives and contact our customer service team within 24 hours @info@todaysmenu.ca

Product returns will not be accepted at this time due to health and safety concerns. Product quality or freshness concerns must be raised within 24 hours of receipt and will be refunded to the original method of payment or an account credit. Replacement items are subject to applicable shopping or delivery charges. Refunds may take up to 7 days to be processes by your bank and credited back to your account/card. 

We will make product substitutions should it be required and use best judgement.

How do I cancel a confirmed order?
Same day orders are non cancelable.  All other orders please give us a call at 416-698-8667.  Have the order number ready.   Processing fees will apply and balance placed on a store credit.

How do I add items to  a confirmed order?
We love that you want to add more items, but it is easier to place another order than adding to the existing one.  

How do gift cards work?
Gift cards are redeemed online for delivery or curbside store pick up at the midtown location @ 852 Millwood Road, M4G 1W6

 

We would be pleased to provide more detail, feel free to contact us at info@todaysmenu.ca